Headley Insurance Services Ltd
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PROFESSIONAL INDEMNITY INSURANCE 

Industries M - S

Examples of actual claims made and settled by Insurers.

Miscellaneous – M

Mailing House

The Insured arranged a mailing campaign for heir clients.Labels supplied were inadequately fixed to envelopes and it is claimed that this resulted in a reduced response to the campaign.

£45,000

 

Management Consultants

The Insured undertook a study of a company’s operating methods and indicated ways of increasing overall efficiency.Having implemented the Insured’s proposals, incurring additional costs, the client is alleging no improvements have been realised.

£500,000


A Management Consultant designed a computer system for a client which failed to meet his requirements.

£100,000

A distribution and transport system was designed by the Insured, but it did not meet the client’s requirements.

£75,000

A communications and services system designed by the Insured did not achieve the savings expected by the client.

£50,000

It was alleged that incorrect advice was given to a local authority on the deployment of manpower and resources for a particular task.

£25,000

The Insured gave negligent advice with regard to the design of a quality control system.

£25,000

It was alleged that the Insured mismanaged a client’s nursing home.

£20,000

The Insured prepared a work incentive scheme for their clients.It is alleged the Insured failed to meeting the agreed deadline and increase productivity.

£15,000

 

Marine Surveyors

It was alleged that rot in the planking of a vessel was not discovered during a survey by the Insured.

£50,000

 

Market Research Consultants

It was alleged that research to gauge public opinion on a new product was not sufficiently comprehensive, resulting in delays to the product launch.

£55,000

 

Material Testing Laboratory

The Insured was alleged to have used the wrong specification when testing certain materials.

£45,000

 

Merchant Bank

The Insured failed to advise the Inland Revenue of pension plans for a client within the time limits.

£70,000

 

Microbiologists

The Insured were engaged to carry out regular checks for contamination in a product.They failed to notify their client of a change in their checking procedure and when contamination arose the client could not trace the source.The client has had to recall some of the product and has incurred extra costs in attempting to discover the source of contamination.

£25,000

 

Miscellaneous – N

 

Naval Architects

 

A vessel designed by the Insured failed to achieve the required performance.

 

£150,000

 

The Insured undertook a pre-purchase inspection of a vessel which did not detect a number of faults.

 

£25,000

 

Miscellaneous – P

 

Patent Agent

It was alleged that patent searches undertaken by the Insured were inadequate.Damages were paid for breach of patent.

£15,000

 

Planning and Development Consultants

The claimant’s lease was terminated following a failure to register an application under the Landlord and Tenant Act.

£25,000

 

Polytechnic

It is claimed that information prepared for a research organisation contained an error.As aresult the organisation incurred additional costs in carrying our further research.

£6,000

 

Property Managers

The Insured failed to conclude negotiations for a rent revision within the time allowed.

£778,000 + Costs

The Insured allegedly failed to notify tenants that the rent dispute would be referred to arbitration.As a result, the revised rent agreed was not effective until a later date and a claim has been made for the shortfall.

£145,000

 

Public Relations Consultants

Advertising literature produced by the insured contained an error which was only discovered after all the copies had been printed.This resulted in a claim for reprinting costs.

£67,000

A translation mistake in a press release resulted in a successful suit against a consultant.

£45,000

It was alleged that the insured failed to provide adequate publicity for an exhibition.

£25,000

 

Publishers

The Insured allegedly omitted to amend an insert in a magazine advertisement leading to incorrect details being printed.The client is claiming for loss of profit.

£55,000

 

Miscellaneous – R

 

Research Association

 

The Insured gave advice regarding the use of a particular substance in the manufacture of a product.The substance proved to be unsuitable and the client claimed for production costs and loss of anticipated profits.

 

£320,000

 

The Insured agreed to supply software for distribution by the claimants, which was represented as being compatible with most computer systems and with one brand in particular.In fact it was not compatible and because it could not be widely distributed the claimants have lost considerable business opportunities.

 

£35,000

 

Miscellaneous – S

Safety Consultants

A man was injured when he fell from scaffolding approved by the Insured.

£50,000 + Costs

Machine guards were inspected and approved by the Insured but an employee suffered an injury to his arm whilst using the machine.

£25,000

 

Service Engineers

It is alleged that the Insured failed to take sufficient action in respect of their client’s claim for personal injuries which is now statute barred.

£750,000

 

Shipbrokers

The Insured warranted to shipowners that charterers were credit worthy, but they defaulted on payments.

£15,000

 

Shipping and Forwarding Agents

There was a mix-up in the shipment of horses.A mare was sent to the wrong stud and serviced by an inferior stallion.This resulted in a reduction in the value of the mare and a loss on the sale of the foal.

£25,000

A shipment was delivered to the consignee without the Insured obtaining the Bill of Lading.

£20,000

The duty on a consignment increased because of delays in clearing customs by the Insured.

£11,000

 

Sport Governing Body

It was alleged that incorrect entries were lodged in a record book resulting in overpayment for an animal.

£10,000

 

Structural Detailers

The Insured prepared structural drawings for the erection of steelwork.It is alleged that the drawings contained errors and a claim has been brought for costs of alteration and resulting delays in construction.

£110,000

 

Ensure that these claims don't happen to you and your company, please contact us now and we will be happy to advise you on a professional indemnity policy that is tailored specifically for your needs.

We can be contacted by telephone on 01420 594242, or by filling in our On-line Form.

 

 
Headley Insurance Services Limited is authorised and regulated by the Financial Services Authority in respect of general insurance business.
 
| Headley Insurance Services Ltd, William Curtis House, Lenten Street, Alton, Hants GU34 1HH |
| Offices also at: 1551 Wimborne Road, Kinson, Bournemouth BH10 7AZ |
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